Hanes Mall, Winston-Salem, NC

Hanes Mall, located in Winston-Salem, North Carolina, is one of the largest shopping centers in the state and has been a central retail destination for the Triad region since it opened in 1975. Covering over 1.5 million square feet, the mall features an extensive selection of shops, dining options, and entertainment venues, making it a one-stop destination for residents and visitors looking for a diverse shopping experience.

Named after the Hanes family, who were prominent in Winston-Salem’s industrial and philanthropic circles, Hanes Mall began as a key commercial project in a rapidly growing part of the city. Over the years, it has expanded and modernized to keep up with changing retail trends, adding new stores, restaurants, and a variety of family-friendly features. Today, Hanes Mall is home to over 200 stores, including major anchor retailers like Belk, Dillard’s, JCPenney, and Macy’s, offering a range of options from high-end fashion to affordable brands.

The mall’s design includes two levels, with wide, bright corridors and ample space for leisurely browsing. It also features several open areas with comfortable seating, making it easy for shoppers to relax between visits to stores. Hanes Mall’s diverse selection caters to shoppers of all ages and styles, featuring national brands such as H&M, Bath & Body Works, and Foot Locker, as well as specialty stores that offer unique products and services. Shoppers can find everything from clothing, electronics, and jewelry to cosmetics, sporting goods, and home decor, making it a versatile shopping location.

In addition to its extensive retail offerings, Hanes Mall is known for its range of dining options that satisfy a variety of tastes. The mall’s food court offers quick bites and casual fare, with popular fast-food chains alongside local eateries that bring regional flavors to the shopping center. Outside the food court, visitors can also find sit-down restaurants like BJ’s Restaurant & Brewhouse and Red Robin, offering full-service dining experiences for those looking to take a break from shopping. The diversity of dining options adds to the mall’s appeal, encouraging visitors to spend more time enjoying all that Hanes Mall has to offer.

Hanes Mall also offers family-friendly attractions and amenities, making it a popular choice for families looking for a day out. Kids can enjoy play areas, seasonal events like photos with Santa, and special activities designed to make shopping enjoyable for all ages. Throughout the year, the mall hosts events and sales that bring the community together, such as back-to-school drives, holiday sales, and promotional events for new stores. These activities not only enhance the shopping experience but also foster a sense of community and engagement.

Over the years, Hanes Mall has adapted to the changing landscape of retail by introducing new stores and reimagining its space to accommodate contemporary consumer interests. The mall has embraced trends in experiential shopping, with a focus on creating an environment where visitors can not only shop but also socialize, dine, and relax. Its proximity to other attractions in Winston-Salem, like the Truist Stadium and the historic Old Salem area, further cements its place as a key destination within the city.

Despite challenges faced by many brick-and-mortar malls in the digital age, Hanes Mall continues to draw a steady flow of shoppers due to its central location, wide selection, and commitment to customer experience. For residents of Winston-Salem and surrounding areas, Hanes Mall remains a staple of the community, providing a blend of shopping, dining, and entertainment that appeals to locals and visitors alike.